FREQUENTLY ASKED QUESTIONS

Q. HOW MANY COPIES PER TONER CAN I EXPECT TO MAKE?
A. COPY QUANTITY IS BASED ON 6% COPY FILL, AND A STANDARD TEST CHART USED BY ALL MANUFACTURERS, COPY FILL OVER 6% WILL RESULT IN LOWER COPY QUANTITIES.

Q. WHAT ARE TONER PHONERS?
A. THESE ARE USUALLY OUT OF STATE BASED COMPANIES THAT HAS ONE PARTY PHONING BUSINESS WITH

INFORMATION THAT THEIR TONER COST WILL BE INCREASING AND PRESS BUSINESSES TO PLACE AN

ORDER AT THE LOWER COST WHILE AVAILABLE, IN ACTUALITY THE COST OF THE TONER IS HIGHER

THAN WHAT THEY HAVE BEEN PURCHASING IT FOR. THEY HAVE BEEN KNOWN TO USE MODERN COPIER,

INC. AS A DOOR OPENER TO THE SCAM. THEY THEN HAVE ANOTHER PARTY SHIPPING THESE PRODUCTS

AND YET ANOTHER PARTY BILLING FOR THEM. WE HAVE BEEN ALERTED TO TWO (2) COMPANY NAMES

THAT HAVE BEEN ASSOCIATED WITH THE OPERATION. INTERSTATE DISTRIBUTION CENTER AND COMPLETE

OFFICE SUPPLY.

Q. DO YOU SELL SUPPLIES FOR MACHINES OTHER THAN MITA AND PANASONIC?
A. OUR PARTS MANAGER WILL CHECK WITH OUR SOURCES AND IF AVAILABLE WE CAN SUPPLY WITHIN ONE DAY.

Q. DO YOU ACCEPT CREDIT CARDS?
A. YES, WE ACCEPT VISA AND MASTERCARD, AMERICAN EXPRESS, DISCOVER

Q. DO YOU REPAIR OTHER BRANDS OF EQUIPMENT?
A. YES, OUR MOTTO IS: IF WE CAN'T HELP YOU, WE WON’T HURT YOU.